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The
ClassicMinis-r-Us (“CMRU”) Anti-Spam Policy
(Last updated December 8, 2005)
CMRU
is committed to permission-based email marketing practices, and as a
result has established this no-tolerance Anti-Spam Policy. CMRU will occasionally update this Anti-Spam Policy. When it does,
CMRU will also revise the “last update” date at the top of this Anti-Spam
Policy. For changes to this policy, CMRU will notify you (the
customer) by placing a notice on its web site home page.
Spam
is commercial email or unsolicited bulk email, including “junk
mail”, which has not been requested by the recipient. It is
intrusive and often irrelevant or offensive, and it wastes valuable
resources. Spam messages are the opposite of permission-based
email, which are normally anticipated, personal, relevant and/or
associated with a pre-existing business or personal relationship.
Inappropriate newsgroup activities, consisting of excessive posting of
the same materials to several newsgroups, are also deemed to be spam.
Customers
of CMRU products and services have agreed during their registration
process, upon accepting the Terms of Use, to comply with this Anti-Spam
Policy. Specifically, each customer agrees not to use the CMRU products or services to send unsolicited email or bulk email, whether or
not for commercial purposes. CMRU reserves the right to determine
in its sole discretion what constitutes actionable spam, as well as what
measures are necessary in response to such spam activities.
| 3. |
How
CMRU Helps You to Avoid Spamming |
CMRU
has developed its Internet marketing tools to incorporate a strict
permission-based philosophy. This anti-spam philosophy is
implemented through the following:
| (a) |
Communication
and Agreement – The Terms of Use that you have agreed to
as part of registering for the CMRU products and services
state how and for what purposes you can collect your site
visitor addresses, and that you will follow the CMRU Privacy
Policy and Anti-Spam Policy.
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| (b) |
Unsubscription
– Each email created using CMRU products contains an
“unsubscribe link”. If your web site visitors use
the link to request that they be unsubscribed, your
subscriber lists will automatically be adjusted to eliminate
the prospect of sending unwanted email to such persons.
Additionally, each person on your subscriber list has the
option of unsubscribing through a web-based method provided
on the CMRU web site. Customers of CMRU who try to
remove the unsubscribe link will be warned that they are
doing so, and if they persist in having the link removed or
deactivated in any way, then CMRU will have the right to
terminate their account.
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| (c) |
Purchased
Mailing Lists - Mass mailings to purchased email lists are
not allowed. CMRU only allows opt-in mailing lists.
Purchased or inherited lists are by definition not opt-in.
Similarly, you cannot use an email list relating to
particular subject matter, and then use it for an unrelated
topic.
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Spam
laws vary from state to state, and from country to country. This CMRU
Anti-Spam Policy has been developed to conform to the highest
commercially reasonable standards. As a result, and without
limiting the general prohibitions against all spam activities, the
following are expressly prohibited:
| (a) |
Use
of false headers, or other false information, to identify
the point of origin or the transmission path of the email,
or to hide the true origin of the email sender,
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| (b) |
Unauthorized
use of a third party’s internet domain name without the
permission of such third party, to make it appear that the
third party was the point of origin of the email,
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| (c) |
Use
of any false or misleading information in the subject line of
the email, and |
| (d) |
Assisting
any person in using the products or services of CMRU for any
of these previously mentioned activities.
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| 5. |
Questions
to Ask Yourself |
To
help in establishing whether you are participating in activities
constituting spam, ask yourself the following questions:
| (a) |
Are
you sending email to non-specific addresses, such as info@domain.com
or sales@domain.com? |
| (b) |
Have
you deliberately falsified your transmission path information
or originating address? |
| (c) |
Are
you sending email to mailing lists or distribution lists,
which then send indirectly to various other email addresses?
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| (d) |
Have
you imported for use a purchased list of any type? |
| (e) |
Are
you continuing to mail to anyone who has asked to be deleted
from your mailing list? |
| (f) |
Does
your email not provide a fully functioning link to
unsubscribe? |
| (g) |
Does
you email subject line contain false or misleading
information? |
| (h) |
Have
you used a third party’s email address or domain name
without the party’s consent? |
If
you answer yes to any of these questions, you are likely involved in
spam activities, and should contact CMRU customer support service at
support[at]classicminis-r-us.com.
| 6. |
Measures
to Enforce the Anti-Spam Policy |
Any
CMRU customer found to be using CMRU products or services for spamming
purposes may, at CMRU’s discretion, be immediately cut off from use of
all CMRU products and services and/or fined US$ 1,000 per occurrence,
with no refund of fees that have been paid.
CMRU
warns all of its customers when signing up that if they participate in
spamming activities they will be subject to the loss of CMRU services,
fines and possible legal action.
CMRU
has the right to actively review its customers’ subscriber lists and
email for suspiciously large broadcasts. If CMRU finds any
customers to be spamming, it will issue a warning, and if the activities
are serious enough, CMRU will take action immediately. If CMRU has
any reason to believe that the customer, despite warning being given,
threatens to or is continuing to send spam, then CMRU may take action
immediately, including disabling the customer’s account and/or
reporting the customer and the incident to the proper authorities.
CMRU
does not attempt to censor any content, nor to curtail the business of
its customers. However, spam activities do not fall within uses
authorized by CMRU, and will not be tolerated.
If
you believe that you have received spam from or through CMRU’s
facilities, please send a complaint from your email account along with
the unsolicited email, with completed header, to
support[at]classicminis-r-us.com.
Please provide any other information that you believe may help us in our
investigation. CMRU does not investigate or take any action based
on “anonymous” spam complaints.
CMRU
supports the efforts of various organizations working to responsibly
eliminate spam activities. However, if an individual has opted-in
to receive email from a customer of CMRU, and then falsely or maliciously
files a spam complaint against CMRU or its customers, CMRU will cooperate
fully with the appropriate agencies to ban the complainant from use of
anti-spam software and the Internet community.
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